Phuggers are like chuggers and other links

by Matthew on November 25th, 2009

Phuggers are like chuggers, apparently, in this piece about “low-paid workers chained to their telephones in call centres”.

(Incidentally, a “chugger” is a “poor sod you see standing around Oxford Street desperately trying to sign punters up to charities you’ve never heard of.”)

SalesMarks, meanwhile, tells us that “In writing a cold calling script, there are a few things to remember” and cold calling might be pure S&M.

2010 will be the death of cold calling as we know it, allegedly … and last but not least:

Cold-calling is tough, humbling, depressing and exhilarating, all in the space of a day.




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