Matthew Kimberley

Confidence on the phone is 80% of the mountain climbed.

Lushin and Associates remind us that the key to sounding successful is sounding like you don’t need the business (and reference Tommy Boy).

And whatever you do, don’t sound like a salesman. Artificial sales enthusiasm is – artificial.

And Marcus Cauchi, in this video, says that “if you want to get really proficient at selling, you’ve got to behave like you’ve been married for thirty years … to the wrong person.”